Shipping policy
D' Rose Beauty Center offers shipping and pickup options for eligible orders. Shipping methods, costs and availability may vary depending on the products purchased, destination, dimensions, weight and other characteristics of the order.
Shipping to Puerto Rico and the United States
D' Rose Beauty Center ships eligible merchandise to Puerto Rico and the United States.
Shipping charges for standard merchandise are calculated according to the shipping options available during checkout.
Orders are subject to processing and product availability before shipment.
Order Processing
Orders are processed according to product availability and normal business operations.
Orders placed during weekends, holidays or outside normal processing periods may begin processing on the next applicable business day.
Once an order has been prepared and transferred to the applicable carrier, delivery times may depend on the carrier, destination and other circumstances outside the reasonable control of D' Rose Beauty Center.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please verify the recipient's name, street address, apartment or unit number when applicable, city, state or territory, ZIP code and contact information before completing your purchase.
If an order cannot be delivered because of incorrect or incomplete information supplied by the customer, additional shipping charges may apply if the merchandise must be shipped again.
Professional, Heavy and Oversized Equipment
Professional equipment and other heavy or oversized merchandise may require special shipping coordination and an individual shipping quotation.
This may include salon equipment, barber equipment, aesthetic equipment, styling chairs, barber chairs, shampoo units, furniture, lamps and other products whose dimensions or weight prevent the use of the standard shipping calculation available through the online store.
These products can be shipped to Puerto Rico and the United States when appropriate shipping arrangements are available.
Because shipping costs depend on factors such as:
- Product dimensions
- Product weight
- Number of items
- Destination
- Packaging and handling requirements
- Applicable transportation method
the final shipping cost may not appear automatically during online checkout.
When special shipping coordination is required, D' Rose Beauty Center will coordinate with the customer to determine the applicable shipping arrangements and quotation.
Local Pickup
Local pickup may be available for eligible orders at designated D' Rose Beauty Center locations in:
Caguas
Salinas
San Lorenzo
Local pickup is subject to product availability, order preparation and confirmation by D' Rose Beauty Center.
Products are not necessarily stocked at every pickup location. An order may require inventory verification, preparation and/or transfer to the selected location before it can be collected.
Please do not travel to a pickup location until D' Rose Beauty Center has confirmed that your order is ready for pickup.
Processing and transfer times may be affected by weekends, holidays, operating schedules and product availability.
Damaged Merchandise During Shipping
Customers should inspect their order as soon as it is received.
Merchandise received broken, damaged, spilled or otherwise affected during transportation must be reported to D' Rose Beauty Center within 48 hours of delivery.
Customers must provide clear photographic evidence of the affected merchandise and, when requested, photographs of the shipping box, packaging and other relevant materials.
Once the claim has been reviewed and approved, D' Rose Beauty Center will coordinate the appropriate replacement or reshipment according to the circumstances of the claim.
Additional information regarding claims, final-sale merchandise, electrical-product warranties and professional equipment is available in our Return and Refund Policy.
Delivery Delays
Carrier delivery dates and transit times are estimates and may be affected by weather, transportation disruptions, holidays, carrier operations or other circumstances outside the reasonable control of D' Rose Beauty Center.
D' Rose Beauty Center will provide available shipping information when applicable but cannot guarantee carrier delivery dates that are outside our control.
Contact
For questions regarding an order, shipping, pickup or a special equipment shipping quotation, contact:
D' Rose Beauty Center
Telephone / WhatsApp: 787-348-0877
Email: drosebeautycenter@gmail.com
Website: www.drosebeautycenter.com