Terms of service
Welcome to D' Rose Beauty Center. These Terms of Service govern your access to and use of our website, online store, products, and related services.
By accessing our website, placing an order, or purchasing from D' Rose Beauty Center, you agree to these Terms of Service and to the policies referenced on our website.
1. Online Store
D' Rose Beauty Center offers beauty products, professional salon products, equipment, accessories, and other merchandise through our online store.
We reserve the right to modify, discontinue, limit, or update products, services, pricing, promotions, availability, and website content at any time, subject to applicable law.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, colors, sizes, specifications, prices, and other information as accurately as possible.
Colors and appearance may vary depending on the customer's screen, device, lighting, packaging updates, manufacturer changes, or other factors.
Product packaging, labeling, design, ingredients, or presentation may occasionally be updated by the manufacturer without prior notice.
Customers are responsible for reviewing product information before completing a purchase.
3. Prices and Promotions
Prices displayed on the website are subject to change without prior notice, subject to applicable law.
Promotional prices, special offers, discounts, and clearance offers may be available for limited periods or while supplies last.
An item placed in a shopping cart is not considered reserved until the order has been successfully completed and accepted.
4. Orders
D' Rose Beauty Center reserves the right to review, limit, cancel, or refuse an order when reasonably necessary, including in cases involving suspected fraud, pricing or listing errors, payment issues, inventory discrepancies, unusual order activity, or other circumstances affecting fulfillment.
If an order cannot be fulfilled after payment has been processed, D' Rose Beauty Center will contact the customer to coordinate the appropriate resolution.
5. Product Availability
Product availability may change without prior notice.
Although we make reasonable efforts to maintain accurate availability information, an item may become unavailable before an order is processed or fulfilled.
If this occurs, we will contact the customer regarding the affected item and available options.
6. Payments
Customers agree to provide current, complete, and accurate billing, payment, and contact information when placing an order.
Orders may be subject to payment authorization, verification, fraud-prevention procedures, and other security measures.
7. Shipping
D' Rose Beauty Center offers shipping to Puerto Rico and the United States for eligible merchandise.
Shipping availability, charges, delivery methods, and processing requirements may vary according to the product, destination, size, weight, and characteristics of the order.
Delivery estimates provided by shipping carriers are estimates and may be affected by circumstances outside the reasonable control of D' Rose Beauty Center.
Additional shipping information is provided in our Shipping Policy.
8. Professional and Oversized Equipment
Certain professional equipment, including salon, barber, aesthetic, furniture, shampoo units, chairs, lamps, and other oversized or heavy merchandise, requires special shipping coordination and quotation.
Shipping charges for these products may not be calculated through the standard online checkout because the final shipping cost depends on factors including dimensions, weight, quantity, destination, and characteristics of the order.
D' Rose Beauty Center may contact the customer to coordinate and provide the applicable shipping quotation.
Equipment may be shipped to Puerto Rico and the United States when shipping arrangements are available and properly coordinated.
9. Local Pickup
Local pickup may be available at designated D' Rose Beauty Center locations.
Placing an order with local pickup does not mean the merchandise is immediately available at the selected location.
Orders may require processing, preparation, inventory verification, and/or transfer to the selected pickup location.
Customers must wait until D' Rose Beauty Center confirms that the order is ready before traveling to the pickup location.
Processing and transfer times may be affected by weekends, holidays, store schedules, and product availability.
10. Returns, Claims and Guarantees
Purchases are subject to the D' Rose Beauty Center Return and Refund Policy published on this website.
Merchandise correctly dispatched is generally considered final sale and is not eligible for change or return, subject to applicable law.
Claims involving merchandise received damaged, broken, spilled, or incorrectly dispatched must be reported according to the timeframes and evidence requirements established in our Return and Refund Policy.
Eligible electrical products are subject to the applicable limited warranty described in that policy.
Professional equipment is final sale and is subject to the equipment inspection and missing-component provisions described in our Return and Refund Policy.
11. Product Use
Customers are responsible for reading and following manufacturer instructions, warnings, recommended uses, professional-use requirements, and safety information applicable to products purchased.
Products intended for professional use should be used in accordance with manufacturer directions and applicable professional practices.
D' Rose Beauty Center is not responsible for damage resulting from misuse, improper application, unauthorized modification, failure to follow manufacturer instructions, or use inconsistent with the intended purpose of a product, to the extent permitted by law.
12. Website Use
You may not use this website or its Services for unlawful, fraudulent, abusive, or unauthorized purposes.
You may not interfere with the security, operation, functionality, or integrity of the website or attempt to gain unauthorized access to systems, accounts, information, or services.
13. Intellectual Property
Website content owned by D' Rose Beauty Center, including applicable branding, graphics, original photographs, text, designs, and other proprietary materials, may not be reproduced, distributed, modified, or commercially exploited without authorization, except as permitted by law.
Third-party trademarks, product names, photographs, and other intellectual property remain the property of their respective owners.
14. Third-Party Services
Our website may use or provide access to services operated by third parties, including Shopify, payment providers, shipping providers, social media platforms, analytics services, and other technology providers.
Use of third-party services may also be subject to the applicable provider's terms and policies.
15. Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy and applicable privacy requirements.
16. Limitation of Liability
To the maximum extent permitted by applicable law, D' Rose Beauty Center will not be liable for indirect, incidental, special, or consequential damages arising from misuse of products, unauthorized modifications, failure to follow product instructions, or circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
17. Governing Law
These Terms of Service are governed by applicable laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States, without limiting any mandatory consumer protections that may apply.
18. Changes to These Terms
D' Rose Beauty Center may update these Terms of Service periodically to reflect changes to our operations, website, products, services, policies, or legal requirements.
The current version will be published on this website with the applicable update date.
19. Contact Information
Questions regarding these Terms of Service may be directed to:
D' Rose Beauty Center
Carretera 183 km 7.2
Barrio Hato
San Lorenzo, PR 00754
United States
Telephone: 787-348-0877
Email: drosebeautycenter@gmail.com